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We make continuous efforts to provide outstanding service coupled with the lowest online prices. We value our clients and strive to offer the highest quality of customer service in every opportunity.

All watches sold by Platinum Times Company® will have the original manufacturer serial number intact. All watches sold by Platinum Times Company® are guaranteed to be original & 100% authentic.

We do not provide serial numbers at any time. The serial number will be on the product purchased. Platinum Times Company® does not sell products in accordance to manufacturer suggested retail pricing, therefore, the warranty of merchantability provided is directly through Platinum Times Company®.

Platinum Times Company offers fast and free shipping on every U.S.A.** order. We ship Monday to Friday via our secure overnight delivery services. All deliveries are made between 8.00 AM and 6.00 PM and require an adult signature upon receipt.

CAN I TRACK MY ORDER?
You will receive an email notification when your order is shipped which contains the tracking information and how to track your order. All Platinum Times Company online purchase requires direct adult signature upon receipt.

Alternatively, you can email us at contact@platinumtimesco.com

**please call one of our representatives to see if we can ship to your area

Platinum Times Company® is to provide prompt and quality customer service. In addition to offering the best prices and free overnight shipping, all "In Stock" purchases are eligible for our 5 Day Return Policy.

Items must be returned UNWORN, unaltered, in their original, unused condition, in their original boxes, and with all paperwork (this includes warranties), parts, and accessories to insure any credit.

Return Address:
PLATINUM TIMES COMPANY
1600 WATER STREET **SUITE A195**
LAREDO, TEXAS 78040

Looking to finance a luxury watch?

We got you covered! Now it is easy to acquire a luxury watch online and pay over time for it. We have partnered with Affirm to offer split payments at our online store.

Just add the timepiece you want to the cart, and select Affirm as your payment method to get approved for monthly payments.

Most major credit/debit cards are accepted. Wire transfers or ACH payments are also an alternative option. Please reach out to any of our representatives for wire/ach instructions.